E-mail has become really powerful. Just send a mail to customer care or lodge your grievance online, you will be surprised to get response. So if you bought an electronic device and it does not work well, or your bank does not work well or your policy insurer is delaying the payment, just send a mail to their customer care/grievance cell or public relation officer, and you will see the action.
There are so many sites
Online Public Grievance Lodging and Monitoring System http://pgportal.gov.in/
National Consumer Disputes Redressal Commission http://ncdrc.nic.in/
RBI Ombudsman for banks http://www.rbi.org.in/Scripts/bankingombudsman.aspx
Always go goggle to know more cases and sites.
keep visiting http://india.gov.in/
http://india.gov.in/spotlight/spotlight.php
http://fcamin.nic.in/index.asp
http://business.gov.in/consumer_rights/index.php
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